Frequent Asked Questions

You can start using our services by creating an account with us. From there, you can fund your account and start trading in the market. Click here to create an account.

Our lowest deposit amount is 5,000 USD.

We provide different account types, and each has various trading conditions that would be very beneficial depending on what kind of trading objectives and strategies you are looking for in your investment period. Please see our account types or contact us to find out which suits you best.

Yes, but we have certain conditions in changing account types. Please contact our representatives to assist you if you wish to change your account type.

Yes, we accept bank deposits. Please contact our support team if you need assistance.

You can reset your password by going to this page: Forgot Password. You may also click the “Forgot Code” on our sign-in page. Just enter your registered email address and follow the sent instructions.

Yes, you can still trade with us using your mobile device. Click here to download our mobile platform.

We process all withdrawal requests up to five business days.

BankeFeX does not accept clients from the U.S., whether you are residing temporarily or permanently.